Privacy Policy

At Cookies Please, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit or make a purchase from our website.


Personal Information We Collect

When you visit our site, place an order, or contact us, we may collect the following information:

  • Name
  • Billing and delivery address
  • Email address and phone number
  • Payment details (processed securely by third-party payment providers)
  • Order history and purchase details
  • Any information you voluntarily provide via forms or enquiries


How We Use Your Information

We collect personal information to:

  • Process and fulfil orders
  • Communicate with you about your order or enquiry
  • Provide customer support
  • Improve our products, services, and website experience
  • Meet legal and regulatory obligations


Sharing Your Information

We may share your personal information with trusted third parties where necessary to operate our business, including:

  • Payment processors
  • Delivery and courier services
  • Website hosting and e-commerce platforms (such as Shopify)

We do not sell, rent, or trade your personal information.


Payment Information

All payment transactions are processed securely through third-party payment gateways. Cookies Please does not store or have access to your full payment details.


Cookies & Website Data

Our website uses cookies to improve functionality and user experience. Cookies help us understand how visitors use our site so we can improve performance and usability.

You may choose to disable cookies through your browser settings; however, some website features may not function correctly.


Data Storage & Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. Personal information is stored securely and only accessible by authorised personnel.


Accessing or Updating Your Information

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond to all reasonable requests in accordance with applicable privacy laws.


Marketing Communications

If you opt in to receive marketing communications, you may unsubscribe at any time using the link provided in our emails or by contacting us directly.


Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.


Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. Any updates will be published on this page.


Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.